By placing an order, you are forming a legally binding contract with Go Fusion Electrical for products and services, and you agree to be bound by the following Terms & Conditions.
Access to the property
In the event that the electrician arrives and is unable to perform the work required due to the lack of access, a call out fee will be applicable. This includes not being at the property when a suitable time had been agreed, keys / swipe cards that are incorrect, faulty or have not been provided or any other occurrence that is the responsibility of the owner, property / strata manager, tenant or relevant party.
If an electrician is required to park their vehicle in a parking permit area, a visitors parking permit or access to parking will be required upon arrival to the property.
The customer is responsible for the purchase of any light fitting or ceiling fan for the replacement or installation by Go Fusion Electrical. The customer will deal direct with the supplier for any warranty claims on those materials if they are to be found faulty.
RCDs / safety switches
For fixed price installations of RCDs, repairs to pre-existing fault/s within a circuit are not included in this price. Full charges apply for the repair of these pre-existing fault/s in addition to the price for the installation of the RCDs.
It is a legal requirement for switchboards to have a main switch installed. If this switch has not previously been installed, the electrician will need to install this main switch prior to leaving the property.
The manufacturer’s warranty does not cover battery failure.
All new power points must be on a RCD protected circuit. If your property does not have a suitable RCD protected circuit then the electrician by law will be required to install an RCD.
It is a legal requirement for downlights to be accompanied by fireproof covers to prevent the ingress of combustible material which can cause fire damage.
Ovens / dishwashers elements
Given the magnitude of different models that have been and are currently on the market, Go Fusion Electrical is unable to stock all possible elements or parts. The electrician will usually require two visits to the property. The first visit will establish if the element or part is at fault and what element or part is required and the second visit will be to replace the element or part.
For any oven, stove, hotplates or rangehood replacements, removal of the old unit and the packaging for the new unit is the responsibility of the owner, property / strata manager, tenant or relevant party.
For any air conditioner install, removal of the old unit and the packaging for the new unit is the responsibility of the owner, property / strata manager, tenant or relevant party. The installation process creates a reasonable quantity of dust and debris. Go Fusion Electrical will be responsible for cleaning up all large debris associated with the installation however the removal of dust and fine particles is the responsibility of the owner, property / strata manager, tenant or relevant party.
Pricing & quotations
Prices at Go Fusion Electrical are subject to change without notice. Every effort will be made to notify customers of price increases in advance. Quotations will be honoured for up to 30 days after the quote date. After that date, the quote is subject to approval by Go Fusion Electrical and if necessary, another quote will be issued.
Errors & omissions
Go Fusion Electrical is not responsible for errors and omissions approved by the customer. The customer is solely responsible for errors missed during the approval process.
Call us now on 1300 GO FUSION (46 3874) or visit our contact page.